Client Stories


Joao is a 32 year old man from Portugal.  Joao was found rough sleeping in Westminster by our Outreach team in November 2013 and at their suggestion he began using our Resource Centre the following day. Joao explained that though…

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Henry, a former client of The Passage, speaks about his experiences of homelessness and using our services.…

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Bradley came to the Passage in January at the age of 47, having had alcohol dependency issues for a decade. He also came in with very little confidence in his reading and writing abilities, so in addition to helping him…

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David is a 29 year old man who we encountered on the street when he was dealing with some learning and mental health issues. While at the Passage, he was given the opportunity to mature and develop his responsible side…

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James is 49 and was referred to the Passage when he was found on the streets after getting caught up in drugs and crime. James was ready to make a change, so we set up a support plan for him…

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We encountered Michael for the first time in January. After losing his flat due to financial problems, he was forced onto the streets. As most of you know, January can be dismally cold, which is why it was extremely important…

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We are always looking for volunteers

Volunteering at the Passage

The Passage has a strong culture of volunteering and we are very grateful to those who offer their time and skills to support our work.

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