Passage House is a 40-bed hostel that provides accommodation and support services to vulnerable rough sleepers in Westminster.
The clients have mixed and varied support needs, and diverse histories, and all residents are referred through one of the three outreach teams that cover Westminster. Over the past year we have seen a significant increase in the needs of those coming to Passage House: more clients than ever before were suffering from severe and enduring mental health issues or very high levels of drug and/or alcohol use. Each resident is allocated a key worker who, in partnership, will agree a support plan that identifies an individual’s needs and sets joint objectives to support residents to achieve their goals. Passage House also has an Employment Training and Education (ETE) worker and a Resettlement Worker. The majority of residents move on within six to 12 months.