Team Information

The Primary Services Team is responsible for the provision of our laundry services and breakfast and lunch services. Kitchen Support Volunteers are supervised by Primary Services Manager (chef).

About this Role

You will form part of a team of 11 volunteers who are supervised by a chef who is a member of staff to make sure that breakfast service runs as efficiently as possible.

Tasks will include:

• Serving food from the service counter
• Operating the till, taking money and vouchers
• Preparing tea and coffee
• Collecting dirty dishes from the dining room
• Rinsing plates and loading/unloading the dishwasher
• Pot washing by hand
• Cleaning and sanitizing tables in the dining room and work surfaces in the kitchen
• Putting clean dishes/pots/cutlery away
• Wrapping cutlery in napkins ready the next day
• Contributing to an cohesive working environment in the kitchen
• Showing new volunteers what to do
• Engaging with clients and contributing to a non judgmental welcoming environment

Qualities needed:

• Able bodied - there is lifting & carrying involved & you will be on your feet for the duration of the shift - essential
• Adaptable, ability to do what needs need doing and switch between duties
• A positive and cheery approach to customer service
• Supportive and confident in nature
• Ability to demonstrate an inclusive and non-judgemental attitude
• Ability to remain calm in a busy environment
• Organised and able to perform tasks in a systematic way
• Solution focused and calm when things to do not go to plan
• Willingness to commit to regular shifts
• Able to adhere to The Passage values and kitchen safety practices
• Willingness to undertake 2 hour food hygiene training session

What you can expect:

• Travel Expenses reimbursed according to our finance policy
• Volunteer induction and in the role training
• Free lunch after the service has ended
• Supervision by the Primary Services Manager & support from the Volunteering Team

Recruitment Method

Complete the Volunteer Application and Equality and Diversity monitoring forms and email to volunteering@passage.org.uk

The role is subject to the provision of two references, an informal interview and attendance at a Volunteer Induction session. For questions about the role or the application process, please contact the Volunteering Team on 0207 592 1863