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Laundry & Clothing Store Volunteer

Primary Services
We are seeking people who can offer their time between 8am - 2pm on either a Tuesday, Wednesday, Thursday or Friday. Shorter shifts can be agreed upon but the shift start time is 8am.

Team Information

The Primary Services Team is responsible for the provision clothing, meals and laundry.

About this Role

The laundry and clothing store are based in the same part of the building and clients can access services( hand n laundry, get clothing, towels and toiletries) through a hatch. You will help with taking items in that need to be laundered and giving laundry back to clients. You will also hand out towels and toiletries for clients who want to use our showers. Clothes are either paid for by clients who have an income (heavily subsidized) or clients are given a clothing voucher they can use. Part of the role might require sorting through donations and washing them ready for clients to wear.

This is a very important role and great for someone with a day to spare who wishes to volunteer on the frontline of homelessness services.

Tasks will include:

  • Operating washing machines
  • Folding a sorting clients’ clothes
  • Handing out towels and toiletries
  • Helping clients to find clothing

Qualities needed:

  • Aged 18 or over
  • Confident communicator
  • You’re confident in an environment which might present challenging behaviours
  • You’re non-judgmental and can demonstrate empathy for our clients
  • You’re able to maintain and respect The Passage policies and procedures
  • Ability to work within professional boundaries

What you can expect:

  • Supervision from our laundry worker
  • Travel Expenses reimbursed according to our finance policy
  • Volunteer induction into The Passage

Recruitment Method

Complete the Volunteer Application and Equality and Diversity monitoring forms and email to volunteering@passage.org.uk

The role is subject to the provision of two references, an informal interview and attendance at a Volunteer Induction session. For questions about the role or the application process, please contact the Volunteering Team on 0207 592 1863

Application Form

Please download an application form. Email completed forms to volunteering@passage.org.uk or post printed forms to St Vincent's Centre, Carlisle Place, London SW1P 1NL

 Download application form:

 Please read this message from The Passage Chief Executive, Mick Clarke

If you have any questions relating to volunteering, please contact the Volunteering Team

 020 7592 1863