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No Recourse to Public Funds Support Volunteer

Client Development
We are seeking someone who can offer one day or two half days per week.

Team Information

Our Housing Advice Co-ordinator provides focused support to our No Recourse to Public Funds clients. We also aim to make links with other NRPF services in London to provide the highest quality service to our clients with specific cultural needs.

About this Role

Your role as a volunteer would be to help deliver this much needed service by directly supporting client work and making links with similar organisations/initiatives across London.

Tasks will include:

  • Researching and resourcing other NRPF services in London specific to our client’s needs ensuring that information is kept up to date
  • Visits and/or regular contact with clients in accommodation to ensure ongoing client well-being
  • Attending appointments with clients to external support services such as GP or other health services
  • Engage with clients to ensure that they are receiving full support from the teams at The Passage, for example the Health, Substance misuse and other teams as relevant

Qualities needed:

  • Aged 18 or oever - essential
  • Ability to demonstrate an inclusive and non-judgmental attitude
  • Reliability and willingness to commit to regular shifts
  • Patience and ability to engage with others
  • Good knowledge of housing, homelessness and associated issues
  • Knowledge of issues affecting people who have NRPF

What you can expect:

  • Volunteer induction and in the role training
  • Supervision from Housing Advice Co-ordinator
  • Free meal if you volunteer for five hours or contribution to lunch costs
  • Travel expenses reimbursed according with our Finance Policy

Recruitment Method

Complete the application and Equality and Diversity monitoring forms and email to volunteering@passage.org.uk

The role is subject to the provision of two references, an informal interview and attendance at a Volunteer Induction session. For questions about the role or the application process, please contact the Volunteering Team on 0207 592 1863

Application Form

Please download an application form. Email completed forms to volunteering@passage.org.uk or post printed forms to St Vincent's Centre, Carlisle Place, London SW1P 1NL

 Download application form: Word

 Please read this message from The Passage Chief Executive, Mick Clarke

If you have any questions relating to volunteering, please contact the Volunteering Team

 020 7592 1863