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Public Information Volunteer

Community Liaison
A few sessions per year, exact dates tbc, starting from February.
Each session will last approx 3 hours

About this Role

We are looking for committed individuals with excellent communication skills to engage with members of the public and local businesses to explain what The Passage does.

Full training will be provided where you will learn all about our services as well as other homeless support services in Westminster.

We are hoping to recruit a pool of volunteers who can be called upon a few times over the curse of the year.

Tasks will include:

  • Setting up stall (up table, backdrop and banner) in public and corporate spaces
  • Engaging with members of the public to inform them of the Passage Resource Centre and wider Westminster homeless services
  • Handing out leaflets, flyers and cards that advertise to work we do
  • Sign-posting rough sleepers to The Passage Resource Centre
  • Dismantling stall and bringing materials back to The Passage

Qualities needed:

  • Non judgemental
  • Ability to learn and retain information accurately
  • Confident speaker and willingness to engage with the general public
  • Ability to remain calm and professional when faced with potential antagonism
  • A genuine desire for informing members of the public about the services and aims of The Passage and neighbouring organisations.
  • Able to demonstrate initiative and perform tasks by yourself
  • Ability to represent The Passage in a way that would not damage our reputation
  • Ability to maintain and respect The Passage policies and procedures

What you can expect:

  • Travel Expenses reimbursed according to our Finance Policy
  • Full training provided

Recruitment Method

Complete and return the Volunteer Application form and Equality and Diversity Monitoring form to volunteering@passage.org.uk

For further information about the role please contact Josh, Community Liaison Officer,  on 020 7592 1887

Application Form

Please download an application form. Email completed forms to volunteering@passage.org.uk or post printed forms to St Vincent's Centre, Carlisle Place, London SW1P 1NL

 Download application form: Word / PDF

 Please read this message from The Passage Chief Executive, Mick Clarke

If you have any questions relating to volunteering, please contact the Volunteering Team

 020 7592 1863