About us

Our aim is to provide homeless people with support to transform their own lives.

The Passage runs the largest voluntary sector resource centre for homeless and vulnerable people in the UK: each day we help up to 150 men and women.

Our eight-strong team of Outreach Workers makes contact, often late at night or early in the morning, with those sleeping rough in Victoria as they are bedding down or getting up each day.

Our 40-bed hostel, Passage House, was officially opened on 1 March 2000. In the financial year 2015-2016, 67 rough sleepers moved off the streets and into Passage House.

Our 16 self-contained studio flats in Montfort House have staff support on site and specialise in helping very long term rough sleepers.

We welcome and treat clients with respect and dignity, and find out what they need and want. We offer professional and appropriate advice and help according to the client’s needs and aspirations. We agree an action plan with clients which is time limited with the aim of supporting clients out of homelessness.

Of the over £4 million a year it costs to keep The Passage going, only 33% is funded from statutory sources; the rest comes from donations from individuals, church organisations, charitable trusts and companies. Please support us if you can.

The Passage is committed to fostering good relations with its neighbours and to reducing any impact of its presence in the area to a minimum, and to this end we have produced a Good Neighbourhood Policy.