fbpx Project Worker – Montfort House   – The Passage

Project Worker – Montfort House  

Location: Westminster, London

Contract: Full time, Permanent

Salary: £31,303 p/a (NJC Scale range 15-19) Inc. LW + pensions and other benefits (pro–rata for part–time) 

Hours of work:35 hours per week working a shift pattern over 7 days, covering the hours 8am – 8pm Monday to Sunday, over a 12 week rolling rota, which includes 6 weekends 

Annual leave: 34 days including Bank Holidays/ Statutory Holidays (pro-rata for part-time) 

Closing date: Thursday 29th February 2024


About the role

As a Project Worker at Montfort House you will be responsible for ensuring individualised support package via needs assessment, appropriate support plans and key working processes which are responsive to the needs of the clients you will be working with. You will support the manager and wider team, to develop the service provided at Montfort House as and when the needs of the residents change and to ensure adherence to best practice in relation to working within a psychologically informed environment and contractual requirements from our funders. 

Main duties

  • To utilise the Inform and CHAIN databases fully as both an outcome measurement tool and a case management system. 
  • To provide excellent support, advice and advocacy to residents regarding Housing Benefit, Job Seeker Allowance, Employment Support Allowance, Pensions credit etc. including historic debt recovery. 
  • To negotiate and liaise with both internal and external agencies on behalf of Montfort House residents while ensuring The Passage is always represented in an appropriate and professional manner. 
  • Employ a detailed knowledge and comply with the terms of relevant legislation, in particular in the areas of housing, homelessness, rough sleeping and health and social care. 
  • Engage with residents to motivate them to move away from a street lifestyle, utilising different motivational techniques, reflective practice and empathetic attitude. 
  • To work with other agencies in diverse areas including employment, health, housing, immigration, family relationships, criminal justice system, drug and alcohol services, welfare and other statutory bodies. 

General responsibilities

Desired experience

  • Demonstrable experience of motivating excluded adults who may not wish to engage with services in a residential or similar setting. 
  • Experience of working within a team and achieving strong and effective relationships with others to achieve organisational aims and objectives. 
  • Experience of navigating the welfare benefits system on behalf of vulnerable individuals and experience of appeal procedures.  
  • Experience of joint working; especially in relation to case conferences and a multi-agency approach to supporting vulnerable people. 
  • Experience of working with people who have survived extreme trauma, are living with Personality Disorder, diagnosed or otherwise, and or other mental health issues.    
  • An understanding of harm reduction approaches and their application across a variety of substances and experience of supporting people with substance misuse issues and also dual-diagnosis who may be resistant to accessing treatment.  
  • Experience of creating Support Plans that are person centered and that reflect the aspirations and desires of the individual. Experience of creating detailed Risk Assessments. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Desired knowledge

Application form

If you would like to find out more about the career opportunities at The Passage, or discuss any disability access requirements you may have, please feel free to get in touch for an informal chat on 020 7592 1885.

Alternatively, you can contact us via email.

All applicants must read the full job description before applying:

Full Job Description (PDF)

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