Client Stories


James is 49 and was referred to the Passage when he was found on the streets after getting caught up in drugs and crime. James was ready to make a change, so we set up a support plan for him and began working through an education, training and employment process.

James passed his Food Hygiene Certificate, so he was able to start volunteering in the kitchen at Passage House. There he was able to keep busy and build new, healthy relationships. We also helped him through a three-week employability program which helped to build his CV and confidence.

James is a caring person who gets on well with others and wanted to help those in the same position he was once in. When Groundswell Homeless Health Peer Advocacy program started recruiting we supported him to apply for the training programme which he excelled at. He is now a well-respected and busy Peer advocate and lives in independent accommodation. Since coming to the Passage, James has transformed his life, and is now giving back.

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Volunteering at the Passage

The Passage has a strong culture of volunteering and we are very grateful to those who offer their time and skills to support our work.

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