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From Westminster to local services: why collaboration matters

Ending homelessness takes more than ambition.

It takes conversations, collaboration and systems that work for the people who need them most.

Recently, homelessness was discussed in Parliament as part of a wider conversation about rough sleeping, homelessness services and the support available to people facing housing insecurity.

At The Passage, we welcome conversations that recognise the complexity of homelessness and the importance of ensuring people can access the right support at the right time.


National commitments to tackling rough sleeping are important. But lasting change depends on what happens beyond Westminster.

Ending homelessness requires local councils, health services, housing providers, charities and community organisations to work together to help people access support before crisis occurs.

For those experiencing homelessness, navigating services can be overwhelming. The more joined-up those services are, the better the outcomes for the people who rely on them.

The most effective homelessness services are shaped by the people who use them.

At The Passage, we know that listening to people with lived experience helps us to better understand the barriers they face and the support they need to move forward.

Those insights don’t just improve services. They help shape policy, inform decision-making and create more effective solutions to homelessness.

Latoya And Mayor
A Passage Lived Experience Member speaking at the Mayor of London’s Roundtable to End Rough Sleeping

Real progress happens when policymakers, local services, charities and people with lived experience come together to share evidence, challenge assumptions and develop solutions.

Because the conversations needed to end homelessness aren’t just happening in Parliament. They’re happening every day in services, communities and organisations across the country.

And they’re conversations we all need to be part of.

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