The Passage is committed to your privacy. Read below the ways in which we collect personal information about you when you engage with The Passage and what the information may be used for. If you want to request a copy of the personal information we hold about you, or ask us to update or correct any information, please contact us.
Information we may hold about you
Personal information: We may collect information from you when you engage with The Passage’s events or communications. Examples of personal information include name, address, telephone number, email address, date of birth, third party contact details, credit card and other payment details.
Sensitive personal information: This includes personal information relating to your religious or ethnic origin, religious or political opinions, sexual orientation, health or trade union membership. We do not ask for this type of information unless you apply for a volunteering role, where information about medical or health conditions, including whether or not you have a disability for which the organisation needs to make reasonable adjustments; and anonymous equal opportunities monitoring information is requested. For a few specific volunteering roles requiring disclosure barring service checks, we will collect information regarding the outcome of those checks to confirm your suitability for the role.
How we use your information
To service and administer our relationship with you: We use personal information that you supply us for the purpose for which it was collected. Examples include; sending you information or the answer to a query, to register your interest in taking part in volunteering, to enable you a make donation or book event space.
To contact you about our work and send our newsletter: The Passage would like to use your personal information to contact you with information our work, events or developments. We may also use your contact details to communicate with you on social media. If at any time you decide that you do not wish to be contacted by The Passage you may inform us by e-mail at [email protected]
Cookies: The Passage website uses cookies to find out how people use our website in order to make improvements. Cookies are small text files which are placed on your hard drive to store information. Our cookies policy gives more information about what cookies are used, what information they collect, how and why we use them. The Passage will not sell, rent, distribute or otherwise make personal information available to any third party, except for the purposes described in this privacy policy or with your prior permission.
Data security: The Passage uses a number of mechanisms to protect the security and integrity of your personal information. However data transmission over the internet cannot be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps and precautions required by law to protect it from misuse and loss and from unauthorised access, modification or disclosure.
Changes to this privacy policy: The Passage reserves the right to remove or amend this privacy statement from time to time. If we decide to replace or change it, we will post a new policy or the changes to this privacy statement on this page and we encourage you to visit this page frequently to stay informed. By visiting this page on the Passage website following the posting of a new statement or changes to this statement, will indicate your acceptance of the changes or new statement.
Information we may hold about you
Personal information: We may collect information from you when you engage with the Passage. Examples of personal information include name, job title, organisation, address, telephone number, email address, date of birth, age, third party contact details, skills, credit card and other payment details.
Sensitive personal information: This includes personal information relating to your religious or ethnic origin, religious or political opinions, sexual orientation, health or trade union membership. We do not ask for this type of information about you, except for people volunteering or apply for a volunteering role, where information about medical or health conditions, including whether or not you have a disability for which the organisation needs to make reasonable adjustments; and anonymous equal opportunities monitoring information is requested. For a few specific volunteering roles requiring disclosure barring service checks, we will collect information regarding the outcome of those checks to confirm your suitability for the role.
Contact us
If you have any complaints, comments or concerns about any aspect of our Privacy Policy or how The Passage handles your information please contact [email protected]. Alternatively, please contact [email protected] to:
- Request a copy of your personal information
- Update your details and contact preferences
- Request to stop future contact
The above is a summary of our policies. You can contact us if you have a query or complaint.
The Passage are data controllers for personal data we collect and process. Mick Clarke is our data controller and Heather Farwell is our data protection manager. The ICO (Information Commissioner’s Office) are the UK’s data protection regulator, who you can contact for advice or to make a complaint, details are available on www.ico.org.uk.