General privacy notice
The Passage is committed to your privacy. This document explains the ways in which we collect personal information about you when you engage with the Passage and what the information may be used for. If you want to request a copy of the personal information we hold about you, or ask us to update or correct any information, please go see the Contacting us section.
Information we may hold about you
Personal information: We may collect information from you when you engage with the Passage. Examples of personal information include name, job title, organisation, address, telephone number, email address, date of birth, age, third party contact details, skills, credit card and other payment details.
Sensitive personal information: This includes personal information relating to your religious or ethnic origin, religious or political opinions, sexual orientation, health or trade union membership. We do not ask for this type of information about you, except for people volunteering or apply for a volunteering role, where information about medical or health conditions, including whether or not you have a disability for which the organisation needs to make reasonable adjustments; and anonymous equal opportunities monitoring information is requested. For a few specific volunteering roles requiring disclosure barring service checks, we will collect information regarding the outcome of those checks to confirm your suitability for the role.
How we use your information
To service and administer our relationship with you: We use personal information that you supply us for the purpose for which it was collected. Examples include; sending you information or the answer to a query, to register your interest in taking part in volunteering, to enable you a make donation or book event space.
To contact you about our work and send our newsletter: The Passage would like to use your personal information to contact you with information our work, events or developments. We may also use your contact details to communicate with you on social media. If at any time you decide that you do not wish to be contacted by the Passage you may inform us by e-mail at [email protected]
Data security: The Passage uses a number of mechanisms to protect the security and integrity of your personal information. However data transmission over the internet cannot be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps and precautions required by law to protect it from misuse and loss and from unauthorised access, modification or disclosure.
Request for a copy of your personal information: If you would like a copy of your personal information please write to the Data Protection Manager, The Passage, St Vincent’s Centre, Carlisle Place, London SW1P 1NL stating your full name and providing us with sufficient information to verify your identity. Alternatively you may email [email protected]. Please also help us to respond quickly by letting us know why you think we hold information about you and what you think we may hold.
Correcting your details: If you would like us to correct, update or remove your personal information in our records, please email us at [email protected]. You can also contact us on [email protected] and send us know comments or questions about this Privacy Statement or wish to report any issues or concerns.
Request to stop future contact: If you do not want to be contacted in the future by The Passage, please email us at [email protected] or send us a letter.
Consent to collection and use of personal information: By using the Passage website you acknowledge that you have read the terms of this privacy statement and that you consent to the collection and use of your personal information as described.
Further details: The above are a summary of our policies. You can contact us if you have a query or complaint, or email [email protected]. The Passage are data controllers for personal data we collect and process. Mick Clarke is our data controller and Assad Khokhar our data protection manager. The ICO (Information Commissioner’s Office) are the UK’s data protection regulator, who you can contact for advice or to make a complaint, details are available on www.ico.org.uk.