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Bruno’s Story

Bruno left his home country in 2015, in the hopes of building a better future in the UK. But, once he arrived in the UK, Bruno found himself isolated, leading to a long-term battle with his mental health, addiction and homelessness.

Throughout this difficult time, Bruno remained determined to achieve his goal of building a better life. After many short-term jobs, Bruno found full-time work, however here he experienced terrible working conditions.

Eventually, Bruno was approached by The Passage’s Community Intervention Team who supported him with temporary accommodation and referred him to the Employment Service at The Passage.

Bruno met with one of the employment coaches at The Passage who worked with him to secure a role in the hospitality industry. Meanwhile, Bruno also engaged with mental health support to quit his addiction and improve his wellbeing.

Looking to explore as many work opportunities as possible, Bruno attended trial shifts for roles in the hospitality sector. After being offered a few positions by different employers partnered with The Passage’s Employment Service, Bruno accepted a role with Pret A Manger.

Bruno’s mental health has since improved drastically. Since starting work with Pret A Manger, Bruno has been making new friends and is finally working in a positive, safe environment.

The West London Mission project has since offered Bruno three months of accommodation and supported him with moving into his home. Now, Bruno looks forward to the future with a lot more confidence.