As a member of our Lived Experience Assembly (LEA), Philippe has come full circle, helping to shape The Passage’s services, policies, and strategies for people who are facing a homelessness crisis.
“When in my late fifties I found myself without a roof above my head and no money to speak of, I ended up in a situation that I had no experience of. Formerly a company director, having lost both my income and my home, now firmly on the receiving end and grateful for any help that would come my way, I had to rely on friends and whatever Universal Credit would give me to make ends meet. The learning curve was stiff and I had to learn a lot, quickly.
It all started at the job centre where, in order to get some financial help, I needed to have an address. A good soul there advised me to contact The Passage, and that little piece of advice changed my life. I remember my first visit and how awkward I felt. I was still in that frame of mind thinking that I should not be there, but I was, and I needed help.
The Passage provided what I needed most at the time: an address and the assurance of a meal five times a week, enabling me to keep some more money for the hostel, which I could afford only two weeks per month.

Thanks to this, and the support of some very good friends, I was spared the worst. I never had to beg for food and never had to sleep rough. Looking around, I am very aware of how lucky I have been.
The day of the interview I was able to talk about the specifics of my situation. That very day at The Passage I did not just receive some valuable and practical advice – I felt that I was heard. And it felt good. We are many in need and resources are scarce. It takes a long time, but one must never lose hope. I was finally granted temporary accommodation, the start of a new life. I am 61 now, I have my own place and will soon be in business again.
I am proud to be part of the LEA and to have the opportunity to give something back.”