At The Passage, we do more than meet immediate needs. Alongside food, clothing, showers and other essential services, we help people to find safety, stability and a place to call home.
Through services like No Night Out, which helps to prevent people from sleeping rough, and PATH (Prevention, Advice and Transformation Hub), which provides support before problems become a crisis, we’re helping people get the right support at the right time.
Our goal is simple: to prevent homelessness and help people to build brighter futures.
Accommodation
We are proud to be a part of people’s journey home.
At The Passage we have three of our own residential buildings – spanning from short-term accommodation to forever homes – and run two services on behalf of Westminster City Council; each with specialist support available to residents.
Advice and Advocacy
It is our mission to advocate for those we support, and empower them to advocate for themselves, ensuring they get the support they deserve.
Our dedicated Advice and Advocacy Team consists of four departments: migrant development, modern slavery support, welfare rights and money advice, and qualified immigration advice.
Education, Training and Employment
We work with our clients not only to help them find a job, but to build a long-term career.
Our Tracks Training and Employment team provide a wide range of support including one-to-one advice, in house training, computer training, CV workshops, and routes into volunteering and education.
Engagement and Outreach
The team supports clients both in our Resource Centre and in the local area, approaching individuals who are bedded down on the streets.
We help people to engage with our services at their own pace, and also take referrals from other organisations – ensuring they can access health services, and the support to move away from the street.
Groups and Activities
Extra curricular activities can bring a sense of routine, joy and purpose to our lives. After recently recruiting a new Groups Facilitator, we run a variety of groups for those who access our services.
These groups are available at our Resource Centre, and also exclusively to the resident’s at our accommodation centres
Health and Wellbeing
Throughout the week we have a number of drop-in clinics at our Resource Centre, with a registered GP, NHS counsellor or holistic practitioner, allowing people to discuss any health conditions or concerns they may have.
Our Mental Health Worker provides one-to-one support, helping people to manage their mental health needs.
Immediate Welfare (Resource Centre)
Our Resource Centre is the central hub for those who are experiencing, overcoming or at risk of homelessness.
Here the people that we work with can access our immediate welfare services which includes hot meals, showers, clothes, laundry facilities and more. It is also home to our Resettlement Team.
Modern Slavery Support Service
The Passage was the first organisation to have uncovered the links between modern slavery and homelessness in the UK. Our Modern Slavery Support Service is unique, working in partnership with Westminster City Council and many other partners to provide better support for survivors of exploitation across the globe.
No Night Out
No Night Out works to protect those at risk, of rough sleeping – preventing them from ever spending a night on the street.
We provide safe, temporary accommodation, continued support and a route into stable housing. Of those supported, 94% have sustained their new tenancy.
Prevention, Advice and Transformation Hub (PATH)
Working in partnership with Westminster City Council, PATH brings different homelessness services together into one simple, joined‑up system.
Instead of navigating multiple agencies or waiting until someone is sleeping rough, PATH helps people get the right support as early as possible.
In partnership with
For every £1 that you donate, 91p goes directly to our frontline services.
With your help, we can ensure that people at risk of homelessness never have to spend a night on the streets. For those who do, we are here at every stage of their journey – providing wrap around support to help people rebuild safety, stability and hope.
“My support worker from The Passage listened to me and gave me so much empathy and compassion. I have not had that in such a long time.“ – Peter
Behind every statistic is a person. Behind every story is a person who deserves a safe and stable place to call home.
By listening, supporting and working alongside the people we help, we enable them to move beyond homelessness and rebuild hope for the future.
Looking for help?
From outreach support to accommodation advice, find the assistance that’s right for your situation at The Passage.