fbpx What We Do

What we do

The Passage was founded in 1980, with a single paid employee and a small number of volunteers.

Today we run one of the largest Resource Centres for those experiencing or at risk of homelessness in London, offering a wide range of services that help to prevent and end homelessness for good.

Our Team works in partnership with RMG (Residential Management Group) and Shelter to provide enhanced support to single people who have approached Westminster Council for housing assistance

Over 860 people relied on the support of our HSS team this January, in comparison to 295 in January 2023. That’s far too many people being forced out of their homes, at risk of spending their first night on the streets.

Providing forever homes to those with a long history of homelessness


Bentley House offers residents the opportunity to live independently, with the knowledge that there is on-site support available 24/7, 365 days a year.

Mark, who was one of Bentley House’s first residents said “After 18 years moving on and off of the streets, I am extremely grateful to have the stability and security that Bentley House as brought to my life.”