“Who in their right mind would choose to be homeless?” – Maggie, Enhanced Resettlement Worker
During the festive season, we often think about home, warmth, and family. But unfortunately the reality is, many people do not have that. Homelessness is never a choice and at The Passage, we see the human stories behind the statistics every day.
Maggie, Enhanced Resettlement Worker at The Passage – who works closely with people leaving prison and those experiencing substance use issues in our Housing Solutions Service – explains why understanding and compassion are key.
For many, substance use is not simply a choice – it’s a consequence of early trauma, mental health struggles, and social circumstances. Maggie says: “Most people I’ve worked with started using drugs at a very early age…” And yet society often misunderstands addiction, particularly alcohol use, which can be just as deadly.
Maggie highlights that providing a roof isn’t enough. People need support to navigate complex systems, learn coping skills, and rebuild their lives.
“Giving somebody a roof over their head isn’t enough. [Those who have experienced homelessness] need guidance to manage their own life.”
Small acts of human kindness also make a difference. Maggie shares how simply sitting down and listening to someone can build trust and dignity: “Just to sit down and give someone five minutes of kindness… instead of judging them.
Homelessness can happen to anyone
The support we provide at The Passage is about empowering people to take back control of their lives. This Christmas, your support can help us to continue offering more than shelter. Together we can provide hope, dignity, and the tools to rebuild. Because homelessness is never a choice, but compassion can change everything.
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For a limited time only, with every £1 you give via our Christmas Big Give campaign being matched. Ends 9th December.
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