Regardless of the weather, every day of the year, either late at night or early in the morning, members of our Outreach Team go out in pairs to assist new rough sleepers to move away from the streets as quickly as possible, and to work with longer-term rough sleepers to help them make the difficult transition from the street.

The team constantly looks for innovative ways to engage with the most hard-to-reach people, including holding sessions in the Resource Centre at quieter periods outside normal opening hours.

During the financial year 2015-2016, 650 rough sleepers were met and worked with quickly so that they had no second night out on the streets, and 88 entrenched rough sleepers were helped to move off the streets.