If you are homeless and need help during the current lockdown, please call 0300 500 0914 or email [email protected]

No Going Back

If you or someone you know is in housing crisis, please follow and share our five top tips:

Know your rights

Crisis are calling on people in housing crisis to be aware of their rights and issue a warning to landlords and Councils:

1. For tenants – there should be no evictions this winter. It is important to be aware that, due to recent changes, in most cases even if landlords issue an eviction notice, tenants should not be evicted for another six months. If you have rental arrears of more than six months, you will be issued a notice of four weeks and should contact your council immediately.

The law also means that councils now have a duty to help you.

2. For landlords – It is vital that landlords follow the law and do not evict people, particularly by circumnavigating the system.

3. For Councils – It is essential that all Councils are set up and ready. There is a real danger that if local government is left to do what they want – the support will be patchy with some Councils offering support and others leaving tenants high and dry which can lead to worsening situations. We need to ensure that if people approach their local council they can get the support they desperately need.

Advice from our Passage Case Workers

For 40 years The Passage has been there for rough sleepers in Westminster. Our case workers share their advice and tips to help people in housing crisis.

Stories from people who we have been helping

Support our services

Of every £1 we spend, 93p goes directly to our frontline work

  • £10 could cover the cost of an urgent food voucher for someone in crisis.
  • £25 could pay for our trained staff to give a homeless person much-needed advice.
  • £70 could pay for an experienced Resettlement Worker to find long-term housing solutions for people in housing crisis (per day).
  • £100 could provide a day’s heating and hot water at our Resource Centre where we provide our services for homeless and vulnerably housed people.
  • £1,000 could cover the cost of a week’s worth of food provided by our Resource Centre.