ESOL Volunteer

Here at The Passage, we support anyone who is at risk of or who is currently homeless. Any person aged 18 or over can rely on our support, regardless of their nationality or immigration status. Many non-UK nationals living in Britain find it difficult to access the support they need to prevent or end their homelessness due to barriers around language. Financial restrictions and access to learning groups make it much harder to help people who aren’t originally from the UK to improve their English skills and gain work to move out of homelessness.


We are seeking volunteers who can do:
1-2 hours of planning (either in person or via Teams)
1-hr Conversation Club session per week, during the hours of 11am-3pm on a weekday

The workshops will run from Carlisle Place or Camden Hub, hours can be flexible depending on your schedule.

About this Role

We are seeking a volunteer to help deliver a brand-new Conversation Club for people experiencing homelessness to improve their English. The volunteers will work with Passage’s Roma Employment Coach and Pre-Employment and Resilience Coach to develop Conversation Club ideas and resources and deliver a Conversation Club once per week (either from The Passage in Victoria or from the Camden Hub).
The workshops will focus on building conversational skills in English and focus on weekly topics such as music, film, art, and games in order to create a fun learning environment.

What will I be doing?

  • Delivering a 1 hour English conversation class for people experiencing homelessness who want to improve their English, supported by our Roma Employment Coach and our Pre-Employment & Resilience Coach
  • Planning the content of the Conversation Club sessions, with the support of our Roma Employment Coach and Pre-Employment and Resilience Coach
  • Adapting as you go along to ensure sessions are engaging and beneficial for our clients
  • Creating a friendly and inclusive learning environment

What skills do I need?

  • Aged 18 or over – essential
  • Ability to plan classes
  • Confidence in facilitating and leading groups
  • Confidence in dealing with various teams at The Passage
  • Experience in teaching ESOL, preferably qualified, or previous experience delivering language-based workshops
  • Ability to demonstrate an inclusive and non-judgmental attitude
  • Patience and ability to engage with a range of service users
  • Ability to uphold and respect The Passage policies and procedures
  • Respectful and empowering attitude

What you can expect:

  • Volunteer induction and in the role training
  • Supervision from our Employment Strategy Manager
  • Travel expenses reimbursed according with our Finance Policy

The role is subject to the provision of two references, an informal interview and attendance at a Volunteer Induction session. For questions about the role or the application process, please contact the Volunteering Team on 0207 592 1863

Volunteer Registration Form

Your Information


Emergency Contact Details

About You

Please include any professional experience you have.

i.e. use or have used them in your job

You can apply for up to 2 additional roles with this application. (Optional)

As we work with adults at risk (people who are homeless), we need to carefully screen all of our volunteers.

Please provide the names and contact details of two referees, such as friends or colleagues. They must have known you for at least 6 months. Neither referee should be a direct family member.

If you are unsure about who to put forward as your referees, please contact the Volunteer Manager who will be happy to offer guidance.

You understand that by providing us with your referees contact details, they agree to be contacted by us.
Referee 1

Referee 2


A few volunteering roles require volunteers to do a DBS check (previously called CRB checks). If your role requires a DBS check, we will ask you to disclose any spent and unspent conviction, cautions, reprimands or final warnings when we receive your application, except those which are “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).

Some roles require a DBS check because of the nature of the tasks involved and because our clients are classed as Adults at Risk which means certain roles are exempt from the Rehabilitation of Offenders Act 1974. Having a criminal record will not necessarily prevent you from volunteering with The Passage but some convictions may require further discussion.

If you would like to discuss this in more detail before submitting an application, please email [email protected] or call 020 7592 1863

In accordance with the Data Protection Act 1998, the information provided on this form will be used in the recruitment and selection of volunteers and may be disclosed to all those who need to see it. It will also form the basis of the confidential volunteer record.