Location: The Passage Resource Centre, St Vincent’s Centre, Carlisle Place, Victoria, London, SW1P 1NL
Commitment: We are seeking individuals who can volunteer once a week or fortnight. There are two shift times but we are more in need of volunteers for the Breakfast shift
Breakfast: 9.00am – 12.00pm, Monday – Friday
Lunch: 12.30pm – 3.30pm, Monday – Friday
Please note:
- Applicants must be 18 years old or over
- We will ask for personal references
Find out more:
About this volunteer role
You don’t need to be a MasterChef to volunteer in our kitchen, anyone aged 18 or over is welcome provided you can lift, carry and be on your feet for the shift duration. You will volunteer as part of a team of four volunteers, supervised by one of our Chefs. Duties include serving hot food, serving tea/coffee, making up cutlery wraps, filling condiment caddies, washing up and clearing down at the end of service.
We are committed to creating a safe, non – judgmental space for everyone here at The Passage, regardless of who they are and there is an expectation that volunteers understand this and behave accordingly towards people using our services, other volunteers, visitors and members of staff.
Main duties
- Serving hot and cold food from service counter to clients
- Preparing tea and coffee
- Pot washing service chaffing trays by hand (they don’t fit in the dishwasher)
- Loading dishwasher trays with plates, cutlery etc and operating the dishwasher
- Cleaning and sanitizing tables in the dining room and work surfaces in the kitchen
- Putting clean dishes/pots/cutlery away
- Contributing to an effective working environment in the kitchen
- Engaging with clients and contributing to a welcoming environment
Desired qualities
- Aged 18 or over – essential
- Able to lift and carry large service dishes
- Ability to lift dishwasher trays in and out of the machine
- Ability to work as part of a team and work independently as required, assisting staff and other volunteers as required
- Commitment and understanding of the importance of providing a reliable service and following our absence reporting procedure
- Ability to work within required Health and Safety and Food Hygiene procedures
- Wear personal protective equipment
- Must be willing to undertake a Basic Food Hygiene course
- Adaptable, ability to do what needs need doing and switch between duties
- A positive and cheery approach to customer service and able demonstrate an inclusive and non-judgemental attitude towards clients, volunteers and staff
How we will support you
As a volunteer you will benefit from:
- Training in Level One Food Safety & Hygiene
- Kitchen specific induction on your first day
- Supervision from Chef
- Induction and training including introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion
- Learning more about homelessness and the challenges faced by people using our services
- Flexibility of shift times and a wide variety of roles
- Travel expenses reimbursed
Any questions?
Take a look at our Volunteering FAQ’s
Alternatively, you can contact us via email or phone 07843 342220 ( 10am – 4.30pm, Mon – Fri)