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Report someone rough sleeping

Spending even one night on the streets can be extremely dangerous.

Knowing the right thing to do can be difficult.

Read below to find out how The Passage is supporting those who are rough sleeping in the local area, and how you can help those you see to receive the support they deserve.

Please call 999 if the person is in immediate danger, needs medical assistance, or is under the age 18.

The Passage’s Community Intervention Team (CIT) is dedicated to helping those who are rough sleeping in Victoria and Baker Street.

Our Community Intervention Team (CIT) are trained to locate and offer support to those who are bedded down in the local area. They head out to Victoria and Baker Street two times a day, Monday – Friday.

Their aim is to encourage people who are experiencing homelessness to visit The Passage Resource Centre, so they can access immediate welfare services and have a 1-2-1 chat with our Resettlement Team.

For those who do not wish to engage with our services, and are known to be living on the streets, CIT work hard to build a rapport with these people and regularly check in on their welfare. They will also remind them that support is available whenever they want or need it.

If you are concerned about someone who is rough sleeping outside of our CIT’s working hours or areas, please contact Streetlink.

Making a referral to StreetLink this winter could save lives.

Streetlink is the national rough sleeping referral line, which informs local outreach teams, as well as Local Authorities and on the whereabouts of those you have seen rough sleeping.

By providing as much detail as possible about the person and their location, you can help to link those sleeping on the streets with the support they need.

4,086 people were found to be rough sleeping in London between July and September 2023. Over 50% of these people were experiencing homelessness for the first time.

I’d like to help those experiencing or at risk of homelessness